Privacy policy

This Privacy Policy outlines the types of personal information collected by Hélène Maroutian ("we," "us," or "our") through our website at helenemaroutian.com and how we use, protect, and disclose that information. By using our Website, you agree to the terms outlined in this Policy.

1. Introduction

This privacy policy applies to helenemaroutian.com, an online platform serving as an art portfolio and facilitating art sales for Hélène Maroutian. It is designed to inform you about how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII) in accordance with our website and in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

When ordering or commenting on our site, you may be asked to provide personal information such as your name, email address, mailing address, or credit card information. We collect this information when you register, place an order, subscribe to a newsletter, browse the website, or enter information on our site using a comment or contact form.

2.2 Site Analytics

This website collects personal data to power our site analytics, including:

- Information about your browser, network, and device

- Web pages you visited prior to coming to this website

- Your IP address

- Details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

2.3 Hosting Information

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

- Information about your browser, network, and device

- Web pages you visited prior to coming to this website

- Web pages you view while on this website

- Your IP address.

Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

3. How We Use Your Information

We may use the information collected from you for the following purposes:

- To personalize your experience and deliver content and product offerings that match your interests.

- To improve our website for better user experience.

- To respond to customer service requests promptly.

- To quickly process your transactions.

- To send periodic emails regarding your order or other products and services.

- To follow up after correspondence (live chat, email, or phone inquiries).

4. Information Protection

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely for follow-up purposes. Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.

6. User Rights

If you have an account on this site or have left comments, you can request an exported file of your personal data or request the erasure of your personal data, excluding data we are obliged to keep for administrative, legal, or security purposes.

7. Cookies

We use cookies to understand your preferences based on previous or current site activity, allowing us to provide improved services. Cookies track products viewed, location, IP address, browser type, and shipping address. They also help remember and process items in the shopping cart. You can modify your cookie settings through your browser.

8. Third-Party Disclosures

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. Occasionally, we may include third-party products or services on our website, each having separate and independent privacy policies.

9. Third-Party Services

We accept payments through PayPal and Stripe. When processing payments, some data is passed to PayPal, including information required for payment processing. Please refer to the respective policies of PayPal and Stripe for details.

10. Google Analytics

We use Google Analytics cookies to understand how visitors use the website. More details about Google’s terms can be found [here].

11. Privacy Policy Changes

Changes to this privacy policy will be communicated through our Privacy Policy link, easily accessible on our home page or the first significant page after entering our website. Users will be notified of any changes.

12. Contact Information

If you have any questions regarding this privacy policy, you can contact us at:

Hélène Maroutian

Azalkova 1210/17

10200 Praha 10

Czech Republic

helenemaroutian.com

helene@helenemaroutian.com

Last Edited on 10/10/2024